Need something, darling?
We’re here for you. Whether you’ve got a question about your order, need help finding the perfect dress, or just want to say hi – we’ve got you.
At Quelina, we believe great service should feel as effortless as great style. So whatever you need, you’ll find us just one message away.
Write to us directly
Prefer a quick form? We’ve got you:
Customer Support
You can reach our team at support@quelina.com.
We’re available Monday to Friday from 9am to 5pm (London time).
We usually reply within one business day – often sooner.
Not quite right? Let’s talk.
We handle returns personally to ensure everything stays special.
Items must be in original condition – just reach out and we’ll take it from there.
Contact us at support@quelina.com
Press and Collaborations
For media enquiries, influencer requests or exciting partnership ideas, drop us a line at press@quelina.com. We love working with creators and storytellers who share our vision for modern elegance.
Here for you – always
Shopping with Quelina should feel as good as wearing us. From first click to final try-on, we’re here to make sure everything goes smoothly.
Have a question, a compliment or even some feedback? We’re all ears. Our team reads every message with care – because you matter to us.